Postal Service Crumbles as Couriers Cash In on E-Commerce Boom

By Jonathan Mbiriyamveka Zimbabwe’s postal service is bleeding customers, with letter volumes crashing 27.12% in Q4 2024. But while snail mail fades, private couriers are thriving—thanks to a surge in…

POTRAZ consumer and corporate satisfaction increases

By Jonathan Mbiriyamveka The Postal and Telecommunications Regulatory Authority of Zimbabwe’s household consumer and corporate satisfaction indices increased to 59.7% and 63.9 % respectively. But the awareness of POTRAZ among…

Let’s safeguard Community Information Centres: Minister

By Jonathan Mbiriyamveka Minister of ICT, Postal and Courier Services Dr Jenfan Muswere has called on communities to cherish and value ICTs. In launching Community Information Centres in Harare Province,…